Managing conflict (England & Wales) – digital event – 21 and 22 June 2021

This digital event explores the reasons behind conflict in the workplace and the effects it can have on individuals and the business. It will provide you with the key skills that you need to address conflict in your workplace at an early stage.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be three hours.

The dates are:
Day 1 – 21st of June 2021, 10.00am-1.00pm
Day 2 – 22nd of June 2021, 10.00am-1.00pm

Business need
Addressing the root cause of conflict at the earliest opportunity can reduce the need for more formal processes, saving the business time and money. It can also help improve productivity levels within your workplace.

Delivered via Zoom this event will provide you with the skills, knowledge and confidence to identify and deal with conflict more effectively. It will also provide insights into the different ways people react to conflict and the impact it can have on the business.

The event is based on Acas’ unique experience of resolving workplace conflict and our insight into the behaviours that can often damage working relationships.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable for delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.


Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:
The cause and effect of workplace conflict
The different ways employees can react to conflict
The benefits of addressing conflict early
Identifying your own conflict management style
Skills and techniques for managing conflict effectively
How to help others avoid future conflict
Reviewing approaches to conflict management

Have a large group of staff to train?
To save you time and money, we can deliver bespoke training for your workplace. To find out more contact our Customer Services Team on 0300 123 1150.

We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.

Need more than training?
We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150.

Price £255.00 per person. Please note our training events are VAT exempt.

How to book

Please call Acas on 0300 123 1150 or email



Event information


21/06/2021 - 22/06/2021