CRM for Sales: What are the Business benefits?

23 September 2025

How to leverage CRM to improve sales performance to get you out of a world of sales pain.

Does this sound familiar to you?

Your sales pipeline review meetings either don’t happen, or if they do, there’s no structure
You have no real understanding of potential deals i.e. probability and/or value
You use various methods in use to keep track of potential deals, ranging from notebooks, Excel or Outlook
This session will be led by Mike Basketter, Commercial Director at CRM Insights.

During the session you will discover:

What do we mean by sales pipeline
How CRM can transform the sales function
Why data matters – completeness, accuracy and consistency
Why language matters – definitions, business rules, consistency
You will leave with:

Insights on how to improve your current way of working
An understanding of why spreadsheets are not the answer to sales success
A sales process that works with the customer journey
An understanding of how data can improve performance
Find out more about Mike Basketter on LinkedIn.

This session is aimed at any business or role that has an interest in B2B sales.

Timings: 09.30am registration over coffee, 9.45am: Talk starts. End by 11.00am.

Venue: Sanders Hall, The Post-Doc Centre, 105 Eddington Pl, Cambridge CB3 1AS

To save your place:
Cambridge Network members, University of Cambridge and Anglia Ruskin University current staff and student: £20 VAT
Non-members – £30 VAT

https://www.cambridgenetwork.co.uk/events/crm-sales-what-are-business-benefits


Location

Postdoc Centre @ Eddington
105 Eddington Place
CB3 1AS

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Event Details

Date:
23 September 2025

Time:
9:30am

Location:
Postdoc Centre @ Eddington