Membership Executive – Cambridgeshire Chambers of Commerce
Closing: 16/05/2025
Job Advert: Membership Executive
Location: Cambridgeshire
Reports to: Membership & Growth Manager
Salary: £27,000, OTE £3,500
Closing Date: Friday 16 May 2025
Are you passionate about building strong relationships and driving business growth? Do you have a skill for connecting with people and helping businesses thrive? If so, we’d love to hear from you!
We are currently seeking a proactive, customer-focused Membership Executive to join our dynamic team. In this exciting role, you’ll have the opportunity to support and grow our vibrant community of members, ensuring they receive exceptional value and have access to the resources they need to succeed.
As our Membership Executive, you will play a pivotal role in driving the Chambers’ growth by attracting new members, supporting existing ones, and promoting the benefits of membership through events, campaigns, and one-on-one engagement.
Key Responsibilities:
- Grow & Engage: Work closely with the Membership & Growth Manager to attract new members and ensure existing members receive exceptional support, helping them achieve their business goals
- Relationship Building: Establish and nurture strong relationships with all members to ensure they’re getting the most from their membership
- Maximise Opportunities: Upsell and cross-sell services such as magazine advertising, sponsorship opportunities, and international trade offerings
- CRM Management: Keep the CRM system updated with all leads, opportunities, and membership data, and create reports to track progress
- Campaign Management: Collaborate with the team to plan and execute member-focused campaigns and events that meet their needs
- Event Representation: Deliver presentations at Chamber events and third-party functions, representing the Chamber and promoting membership benefits
- Support Sponsorship: Assist in securing sponsorship for events, providing valuable promotional opportunities for members
- Feedback & Insight: Share member feedback and insights with the wider team to drive continuous improvement
- Customer Journey: Ensure every member enjoys a seamless, valuable experience throughout their membership lifecycle.
What We’re Looking For:
- Relationship-Driven: A strong communicator who thrives on building and maintaining relationships
- Proactive & Engaging: You enjoy working with people, solving problems, and providing tailored solutions
- Organised & Efficient: Able to manage multiple priorities, keep data up to date, and report on progress
- Creative & Strategic: A keen eye for identifying opportunities to enhance the membership experience and deliver value
- Self-Starter: Comfortable working independently, with a drive to make an impact and meet goals
- Adaptable: Willingness to travel across the county and attend events as required (a fully insured vehicle for business use is necessary).
Additional Information:
This is an exciting opportunity to join a forward-thinking and supportive team where your efforts will directly contribute to the success and growth of local businesses. If you’re ready to make a tangible difference and take your career to the next level, apply today!To apply, please send your CV and a cover letter outlining your suitability for the role to finance@cambscci.co.uk
About Us:
Cambridgeshire Chambers of Commerce is dedicated to fostering business growth and creating an environment where local businesses can thrive. By becoming a part of our team, you’ll be supporting the growth of a diverse and exciting business community, while playing a key role in delivering real value to our members.