Essential Skills for Supervisors


Monday 2 December 2019
10.00am-4.00pm


Holiday Inn
Cambridge
CB24 9PH

Gain a comprehensive overview of essential supervisory 'people' skills. This training includes interactive group discussions, helpful scenarios and case studies.

The transition from team member to team leader can be tough. Supervisors are key members of the management team and have the closest contact with the people who actually produce the work. It is therefore important that supervisors receive adequate support and training. Failure to ensure that they have the proper skills and knowledge to carry out their pivotal role can have a negative effect on the motivation and productivity of those whom they supervise. This session will enable you to become effective quickly and enables you to understand how your role fits into the organisation and the importance of communicating with, leading and motivating your team. It also explores the importance of monitoring absence, how to identify bullying in the workplace and managing discipline and grievances.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable for newly promoted supervisors/ team leaders or those who wish to build on their present expertise in any of the subject areas covered.

This event will cover:
- How to be an effective Supervisor
- Communication skills including listening skills and questioning techniques
- How to motivate your team and delegate successfully
- How to spot bullying and promote a culture of dignity at work
- The basic principles of managing discipline and handling grievances
- Dealing with staff absences.





Forthcoming Events

July 17 2019 5:00PM / 5.00-7.00pm
Summer Social & BBQ - Peterborough
July 18 2019 / 5.00-7.00pm
Informal Networking Evening Cambridge
July 24 2019 6:00PM / 6.00-9.00pm
Fenland Quiz and Hog Roast
August 9 2019 2:00PM / 2.00 - 4.00pm
Summer Garden Party
September 2 2019 / 5.00-7.00pm
Informal Networking Evening Huntingdon
September 4 2019 / 5.00-7.00pm
Informal Networking Evening Stamford
September 9 2019 / 5.00-7.00pm
Informal Networking Evening Ely