CIWM Certificate in Internal Workplace Mediation

Wednesday 13 November 2019

Holiday Inn Cambridge
CB24 9PH

Accredited workplace mediator training, five days. Equipping and accrediting people as mediators in their workplace.

This is a five day course which runs across two weeks.
Week one: Tuesday 13 and Wednesday 14 November 2019
Week two: Monday 19, Tuesday 20 and Wednesday 21 November 2019

Differences between individuals at work can lead to lack of focus on the job, grievances, absences, loss of valuable employees and sometimes Employment Tribunal claims. The cost in terms of time, money and stress on managers and employees is considerable. Mediators work with those in conflict to help them find and agree their own solutions.

This training course is accredited by NOCN, a trusted and recognised awarding organisation, so the certificate gained meets a consistent standard. The training and delegate assessment are externally verified by NOCN and quality assured. Successful learners will be awarded the Acas Certificate in Internal Workplace Mediation.

Delegates are assessed through their performance in role play activity on the course and by their written responses to six questions based on the five units of the course. Responses must be sent to their tutor no later than six weeks after receiving the questions. Get more information on this course.

Suitable for managers at all levels, Human Resource professionals, in-company lawyers, employees, employee representatives and anyone interested in managing conflict more effectively in their workplace.

This course is not suitable for delegates who plan to work as freelance mediators outside of their own workplace.

This course provides training and accreditation for people to:
- Become internal mediators in their workplace
- Gain accreditation if they are already workplace mediators
- Develop better conflict management and interpersonal skills for day to day relationship management
- The course consists of five units and will take place over five days
- The course covers the nature of workplace conflict, when workplace mediation is and is not appropriate, skills, strategies, behaviours and knowledge needed to be an effective workplace mediator as well as management and evaluation of the mediation process.

CIWM courses are not available to book online, please contact Acas on 0300 123 1150 about availability of places for this event.

Price 2,055.00 per person. Please note our training events are VAT exempt.

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